Information we collect
When you request a vehicle offer, we collect the information you submit, including your name, email address, phone number, ZIP code, vehicle type, paperwork and key status, and vehicle notes. Our server may also process technical information such as IP address, browser information, request time, and security logs.
How we use information
We use submitted information to evaluate and respond to vehicle requests, communicate with you, coordinate pickup, maintain business records, prevent abuse, secure the website, and comply with applicable obligations.
Optional analytics
Google Analytics is disabled until you choose to allow analytics. If allowed, it measures page usage and privacy-safe actions such as phone-button clicks and successful offer requests. We do not send names, email addresses, phone numbers, ZIP codes, vehicle notes, or other form contents to Google Analytics.
Sharing
Information may be processed by service providers that support website hosting, analytics, communications, security, or vehicle pickup. We do not publish vehicle-request information.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, legal obligations, dispute resolution, and security. We use access controls, restricted storage, transport security, validation, and monitoring, but no online system can guarantee absolute security.
Your choices
You may decline optional analytics using the privacy banner. To ask about your information, request correction or deletion, or exercise applicable privacy rights, email Support@NorCalCashForCars.com. We may need to verify your identity before completing a request.
California privacy
California residents may have rights concerning access, correction, deletion, and certain uses of personal information depending on applicable law and business eligibility requirements. Contact us using the email above to submit a request.
Policy updates
We may update this policy when our practices or legal obligations change. The latest version will appear on this page with its revision date.